why ags?
AGS Health is more than a revenue cycle management company – we’re a strategic growth partner.
Why AGS?
AGS Health has experience with the largest and best healthcare providers in the United States, and one thing that we’ve learned is that each one is unique. That is why we’ve developed a collaborative process with each customer to deliver configurable solutions that best fit their needs.
PROCESS & PROCEDURE
Discovery and Diagnostics
We believe the best way to diagnose is to listen. As a trusted partner our first step is to fully understand the goals of your organization and the challenges standing in your way.
Introduction
Discovery
Diagnostics
Solution Design and Activation
Next, we rally our team of seasoned experts for an in-depth analysis of your challenges. We then design a comprehensive solution to help you achieve your goals.
Requirement Analysis
Design
Review
Development
Deployment
Optimization and Continuous Improvement
Our engagement with you doesn’t end with the implementation of your solution. As a committed partner to your success, our team provides continual performance updates and actionable insights to support the long-term growth of your revenue cycle.
Customer Success Designation
Service Excellence
Service Excellence
We have dedicated account representatives and service teams that get to know you, your team, and your business processes. We continuously monitor performance and survey for actionable insights to transform your business throughout our partnership.
Our Outcomes are of the highest quality
With more than a decade of industry-leading experience, AGS Health has helped more than 100 healthcare organizations transform the performance of their revenue cycle to deliver improved margins, increased cash flow, and overall bottom-line growth.
AGS HEALTH RESULTS
A large physician group was challenged by a large volume of aged A/R and high overhead costs. AGS Health ramped up quickly with a comprehensive transition plan and analytics-based process improvement.
- 120,000 collected in just 3 months
AGS HEALTH RESULTS
One of the largest academic medical centers in the northeast commissioned AGS Health to provide coding denial management services. With inventory building, they needed a partner that could scale quickly and identify the root cause of the problem.
- 72% decrease in the health systems denial inventory within 6 months
- $1.4 million collected on a balance of $2.7 million dollars
- 40% cost savings achieved by outsourcing coding denial management to AGS
In-House
AGS Health
AGS HEALTH RESULTS
A 99-bed, not-for-profit acute care facility in Syracuse, NY sought to improve coder efficiency and accuracy. They needed to eliminate coding backlogs and implement changes to improve their revenue cycle. They engaged AGS Health for AI-based automation solutions, including computer-assisted coding and coding compliance software.
- 4.59% increase in CMI
- 50% decrease in DNFC days – improving cash-on-hand from 7 days to 3.5 days
- More than 40% improvement in coder productivity
- Eliminated all IT support for coders
Privacy & security
Our security and compliance requirements exceed expectations
Compliance and Security
- Modeled on U.S DHHS Office of Inspector General’s Compliance program
- Resilient IT infrastructure with built-in redundancies.
- No PHI data outside of U.S.
HIPAA Security Safeguards
- Technical
- Physical
- Administrative
Compliance and Security
- SSAE 16 SOC 2 Type 2 audit
- ISO / IEC 27001:2013
TIDEWATER PHYSICIANS MULTISPECIALTY GROUP
“AGS has shown they have great experience and expertise in supporting healthcare providers collect on their services. They are helping us collect on our aged receivables and showing wonderful results in revenue and account receivable reconciliation. I would highly recommend their firm and services.”
AUBURN COMMUNITY HOSPITAL
“You really don’t know what you are missing until you start implementing a program like CAC and working with a vendor like AGS Health… The results have been tremendous in terms of return on investment. We have realized a $1.03MM impact on our bottom line, which is more than a 10x return.”
SCP HEALTH
“We shared what our goals were with AGS. We wanted to get more with less based on our needs. Working with AGS, we were able rethink how we approached analytics in the revenue cycle. This allowed us to leverage our team and AGS. We ended up seeing an increase in productivity as a result.”
EL PASO CHILDREN’S HOSPITAL
“AGS Health’s paradigm-shifting, computer-assisted, CDI solution provides the functionality, customer service and technical support, and the ease of use that will move any facility to the forefront of CDI.”
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Let’s transform your revenue cycle today
When you create a high-performance revenue cycle, you’re finally free to invest your full resources into what matters most: the care of your patients.