Patient Access operations, particularly financial clearance activities, play a critical role in laying the foundation for a high-performance revenue cycle. Unfortunately, many organizations lack the necessary labor resources, technology, and operational processes to capture all the critical information, eligibility, and authorizations ahead of the patient visit. As a result, roughly half of all denials are now attributed to front-end RCM issues. One key to overcoming these challenges is developing a robust integrated financial clearance process.
In this webinar, we look at the importance of the financial clearance process, including its impact on patient experience and how it correlates to back-end reimbursements. Viewers can discover three simple strategies for establishing an effective integrated financial clearance program. Detailed topics include considerations for outsourcing, vendor selection, technology offerings, bespoke automation, key performance indicators, and best practices for establishing an effective service level agreement.
Learning Objectives:
- Strengthen your understanding of integrated financial clearance (IFC) and why it’s important.
- Learn how to develop tailored service delivery models for patient-facing and non-patient-facing functions.
- Discover the benefits of maintaining a flexible approach to prior authorization technology solutions.
- Gain insights into best practices for monitoring financial clearance results through analytics and benchmarking.
Matthew Bridge
Katy Morgan
