Services
Pre-Registration and
Pre-Service Collections
Overview
Managing pre-registration and pre-service collections effectively is crucial for providing a positive patient experience and avoiding frustration. However, the lack of transparency in pricing and variability in patient financial responsibility adds complexity to the process. With clear information about the cost of care prior to the time of service, patients can make more informed decisions, significantly improving the ability to collect proper payment in advance.
AGS Health streamlines patient registration by gathering essential information in advance to improve pre-service collections and obtain upfront financial payments. Effective communication and simplified procedures for reviewing patient financial responsibility help reduce claim denials and ensure timely payment for services.
SERVICES PROVIDED
Secure pre-service collections and patient education on estimated financial liability and payment options.
- Verify financial obligation to increase the ability to collect payments in advance.
- Processing of patient payments either in full or via a payment plan.
- Advise patients to ensure they are prepared to meet remaining financial obligations at time of service.
BENEFITS
Unlock the benefits of pre-registration and pre-service collections
Reduce Administrative Costs
Fully understanding out-of-pocket liabilities ensures accurate good faith estimates and correct collection of deductibles and co-pays, reducing the need for post-service collection and improving operational efficiency.
Increase Patient Satisfaction
Streamlined processes, financial transparency, and education enhance the overall patient experience, empowering informed decision-making, simplifying the check-in process, and resulting in fewer billing surprises.
Improve Revenue Collection
Collecting payments upfront creates a more predictable and immediate revenue stream while reducing the risk of bad debt, lowering claim denial rates and boosting cash flow.
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Additional integrated financial clearance services to streamline your revenue cycle
Insurance Eligibility and Benefits Verification
Identify active third-party insurance coverage and benefits to reduce claim submission errors and back-end denials.
Prior Authorization Services
Ensure patients are financially secure prior to service by obtaining timely prior authorization.
Patient Payment Estimation Services
Prepare for patient conversations on financial responsibility by collecting accurate good faith estimates.
Resources
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