SCP Health is a physician-led team of clinical and operational experts, collectively passionate about revitalizing health care. SCP creates scalable healthcare solutions using proven care models, proprietary technology, and data insights to deliver exceptional patient care. Their goal is to revitalize health care for all.
Challenge
- SCP experiences constant growth and needed an RCM partner that could scale as needed
- Struggled with optimizing and driving automation throughout the organization
- Payer reimbursement issues and rising costs; sought partner to help them be lean, deliver an optimal product, and contain revenue
Solution
SCP Health and AGS formed a strategic relationship to improve processes and drastically reduce SCP’s costs, thanks to improved processes and technology advancements.
- More than 28% reduction in costs over four years
- Newly developed arbitration process to appropriately challenge payers for reimbursement shortfalls
- Optimized cash posting with new automation reconciliation tools
- Assisted in the development and implementation of CAC
- Launched robotic automation (RPA) for basic procedures in chart capture processes
"We shared what our goals were with AGS. We wanted to get more with less based on our needs. Working with AGS, we were able rethink how we approached analytics in the revenue cycle. This allowed us to leverage our team and AGS. We ended up seeing an increase in productivity as a result."
