This session uses a four-stage assessment framework to evaluate revenue cycle management (RCM) maturity across three key pillars: service delivery, technology & interoperability, and analytics. The session will allow the audience to navigate the journey toward enhanced revenue cycle performance by answering questions such as:
- What level of revenue cycle management maturity has your organization achieved?
- Are you aware of how high-performing organizations are achieving advanced maturity?
- Do you know what’s needed to accelerate the maturation of your organization’s RCM?
- Have you determined the intended destination for your journey?
- Does your team have the necessary skills and experience to take your revenue cycle operations to the next level?
During this session, we will share a practical approach for RCM transformation that can help future-proof your operations through a hybrid model of in-house management, outsourced services, advanced technologies, and actionable analytics. Leverage this framework as a foundation for customizing your own journey toward operational maturity that aligns with your organization’s revenue goals and financial growth strategies.
Learning Objectives:
- Understand the stages of RCM maturity
- Identify the maturity of your organization compared to industry best-practice
- Gain insight into the qualities of high-performing and innovative providers
Thomas Thatapudi
Matthew Bridge
